Data protection

Vb345 Privacy Policy

Vb345 takes the privacy of your personal data seriously. This policy clearly outlines what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
🔒

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information.

🚫

Never sold

Your personal data is never sold to third parties. That is our commitment.

Transparent Policy

How your information is used is always made clear. There are no hidden agendas.

🎛️

Your Controls

You always have the right to view, correct, or delete your data.

This privacy policy applies to all services on the vb345 platform. By registering or using vb345's services, you are considered to have accepted this privacy policy.
1 Introduction & scope

Vb345 is an international online gaming platform serving players in Bangladesh and around the world. We believe privacy is a fundamental right, and we are fully transparent about how your personal data is collected and used.

This privacy policy tells you what data we collect, why we collect it, how we use it, who we share it with, and what steps we take to protect it. This policy applies to the vb345 website, mobile app, and all digital services.

This privacy policy is written in English to ensure users in Bangladesh can easily understand it. If you have any questions, please reach out to our support team.

Vb345's privacy policy is built in accordance with international data protection laws and standards. We regularly review and update this policy to keep it current and effective.

2 What Data We Collect

Vb345 only collects information that is genuinely necessary to provide our services and ensure your security. We do not collect any data beyond what is needed.

Data type What Is Collected When It Is Collected
Identity information Name, date of birth, national ID number For registration and verification
Contact information Mobile number, email address At the time of registration
Financial Information Payment methods, transaction history On deposits/withdrawals
Technical information IP address, device information, browser type On Site Visit
Gaming information Game history, bet amounts, wins and losses During gameplay

When you contact vb345 customer support, those interactions may be recorded for quality improvement and dispute resolution purposes. We always inform you of this in advance.

3 How Your Data Is Used

Vb345 uses collected data solely for specific, legitimate purposes. We never use your information beyond what has been authorized.

  • Account Management: To create, manage, and secure your account.
  • Identity verification: For KYC verification to prevent fraud and money laundering.
  • Service Delivery: For gaming services, payment processing, and bonus distribution.
  • Customer support: To assist you with any questions or issues you may have.
  • Security: To detect suspicious activity and keep your account secure.
  • Legal Obligations: To meet requirements set by international laws and regulatory bodies.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Promotions: To send you offers and promotions with your consent.
We always ensure there is a lawful basis before processing your data. Marketing communications require your consent, and you can withdraw that consent at any time.
4 Data sharing & third parties

Vb345 never sells your personal data. In certain limited circumstances, specific information may be shared with trusted third parties.

  • Payment provider: Mobile Banking, Nagad, Rocket, or bank — the necessary details are shared to complete your transaction.
  • Game software provider: With licensed software companies that power our games.
  • Legal Authorities: Upon a valid order from a court or government authority.
  • Security services: For fraud detection and cybersecurity.
All third parties we work with are bound by strict confidentiality agreements. They may only use your data for the specific purposes defined — nothing else.

Vb345 never sells or rents your data to advertisers, data brokers, or marketing companies. This is a firm, non-negotiable policy.

5 Cookie Policy

Vb345's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security Deleted After Session Ends
Functional Cookies Language and preference settings 1 Year
Analytics cookies Site Traffic Analysis 2 Years
Performance cookies Loading Speed Optimization 6 Months

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

6 Data retention & deletion

Vb345 retains your data only for as long as necessary — or as required to meet legal obligations.

  • Account data: retained for the duration of the active account and a minimum of 5 years after closure.
  • Transaction records: up to 7 years, in accordance with international financial regulations.
  • Gaming history: up to 3 years, or longer if required by law.
  • Customer support records: retained for up to 2 years after the issue is resolved.
  • Marketing data: deleted immediately upon withdrawal of consent.
Unless required by legal or regulatory obligations, your personal data will be permanently deleted from our servers once the necessary retention period has passed after your account is closed.
7 Your Rights

As a vb345 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

👁️
Right to access

You can request to know what information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to erasure

You may request that your data be deleted under certain circumstances.

Right to restrict processing

In certain cases, you may object to the processing of your data.

📦
Data portability

You can request a copy of your data in a readable format.

🔕
Right to opt out of marketing

You may opt out of marketing communications at any time.

To exercise any of these rights, contact our support team at [email protected] — we typically respond within 30 business days.
8 Security measures

Vb345 applies industry-leading technical and organizational measures to protect your data. Our security infrastructure is continuously updated and tested.

  • 256-bit SSL/TLS Encryption: All website and app communications are encrypted.
  • Two-factor authentication (2FA): An additional layer of security for your account.
  • Regular security audits: Regular audits conducted by independent third-party experts.
  • Data masking: Sensitive data is kept confidential even from internal staff.
  • Access Controls: Only authorized personnel can access the information they need.
  • DDoS Protection: Our servers and data are protected against cyberattacks.
In the event of a data breach, we commit to notifying the relevant authorities and affected users within 72 hours. If your data is ever at risk, we will not keep it from you.
9 Children's Privacy

Vb345 strictly does not serve anyone under the age of 18. Our platform is intended exclusively for adults.

If we become aware that anyone under the age of 18 has created an account on vb345, that account will be closed immediately and all collected data will be permanently deleted.

A note for parents — if your child has been using an online gaming platform, please contact us immediately. We will act promptly.
10 Policy changes & contact

Vb345 reserves the right to update this privacy policy as needed. For any significant changes, we will post a notice on the platform and attempt to notify you via your registered mobile number.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend reviewing this page after each update.

For any privacy questions or complaints, please get in touch with us:
[email protected] — Our Bangla-speaking support team is always here to help.

This privacy policy was last updated in January 2026. To view a previous version, please contact our support team.

Your Data Our Commitment to Security

Every piece of your information is handled with the utmost care at vb345. Learn how we've got you covered.

🔐

End-to-End Protection

From your device to our servers — your data is fully encrypted every step of the way. No one can intercept it in transit.

🏛️

Regulatory compliance

Vb345 complies with international data protection laws. Our privacy practices are regularly audited by independent third parties.

🤝

Trusted partners

All our technology partners are bound by strict confidentiality agreements. Your data is never sold to any third party.

Quick response

We commit to responding to any privacy-related request or complaint within 30 business days.

🌐

Bengali language support

Have privacy questions? Ask our Bengali-speaking support team — they'll walk you through everything in plain language.

🔄

Regular updates

Our privacy policy is reviewed and updated regularly to keep pace with changes in technology and applicable law.

About Privacy Frequently Asked Questions

No, vb345 never shares your mobile number with advertisers or marketing companies. Limited data may be shared solely for payment processing or legal purposes, and only under strict confidentiality agreements.

Certain data must be retained for a specified period under legal and financial regulations. However, marketing data and personal preference data are deleted immediately upon account closure.

Yes. All payment information is secured with 256-bit SSL encryption. Full details of Mobile Banking, Nagad, or bank transactions are processed directly by the respective payment gateway — vb345 never stores your full card number or PIN.

Absolutely. You can opt out of promotional communications at any time. Simply update your notification preferences in account settings or contact our support team — we'll take care of it right away.

General location data derived from your IP address is automatically logged for security and fraud prevention purposes. GPS or precise location tracking is not used.

Start gaming in a safe environment

Your data is fully protected at vb345. Register now and join Bangladesh's most trusted gaming platform.

বাংলা